Having worked in the Hotel Industry for a number of years, I can attest to the credibility a uniform can lend to an individual.
Seth Godin is working on a secret project where people will be wearing uniforms. Is Seth taking people to the moon? I’m not sure about that but his post today talks about the credibility that comes along with the uniform you wear. He uses the example of doctors and police officers. This is true – the uniform provides them with a look that conveys authority.
Here is the cool part: Anytime someone asked me for something or needed my help, they gave me money. If someone needed directions – I got a buck. Somebody needed a car door opened – another buck. Carry your bags – a couple of bucks. Help with a dinner reservation – five bucks.
In the year I worked in that job, I never asked anyone for a tip. It was implied.
I would often change clothes after work and walk up the street to a local diner to get something to eat. Many times people asked me for directions as a walked out of the hotel’s employee entrance. Not one of those times did I ever get a tip. The only difference – I was wearing street clothes and not the uniform.
What does your uniform say about you?