A hotel in the UK (Bow - East London) has created a separate wing that is designed exclusively for the female traveler. Click here for the story.
It is a great idea to add amenities that are attractive to the growing number of female travelers – however isn’t it wrong to segregate them in a completely separate section of the hotel?
Why not just add great amenities (such as back lit mirrors, sunken bath tubs, illuminated wardrobes and extra security) to a few floors of the hotel and give that portion of the building a designation as an upgraded floor.
All of the features described in the article could have an appeal to men as well. I enjoy an illuminated wardrobe and extra security. I could probably do a more thorough job when shaving if I had a back lit mirror. In fact, I may even pay a couple of dollars more for these amenities.
Marketing these features to women is smart. Isolating them in a special section of the hotel – like an old English boarding school - is not.
I couldn't agree more with you, Dave. The features they identified are terrific. But creating separate section is bad idea for two reasons.
One - you're going to piss off the men. Any time you do a woman only area - you better make darn sure there's a REALLY good reasaon for it - i.e. health issues unique to women -separate area of hospital. In today's society - if you segregrate out one group, you exclude another - bad idea unless you can really justify it.
Two - I don't believe women travelers (a HUGE market opportunity by the way) want to feel segregrated either. Besides, how does the hotel know if it's a woman traveler? What if her name is "Pat Jones". How do you know that someone making the reservation is a woman? If you ask flat out, it sounds like an invasion of privacy.
I like your suggestion - create an "upgraded" floor that offers all these amenities and offer it to everyone.
Posted by: Holly Buchanan | August 25, 2005 at 09:43 AM